Sam was frustrated and at a loss for what to do about two of his team members who were at each other’s throats. What started as a disagreement over how to best handle a critical project had devolved into an all-out battle. There was tension whenever they were in the same meeting together, they would snap at and interrupt one another, and it was clear that other people on the team were starting to take sides. Sam (not his real name) chalked it up to a “personality clash” and decided the only thing he could do was find ways to make sure these two people’s work didn’t overlap.