Warner Bros. Home Entertainment is aware of potential issues affecting select DVD titles manufactured between 2006 – 2008, and the company has been actively working with consumers to replace defective discs.
Where possible, the defective discs have been replaced with the same title. However, as some of the affected titles are no longer in print or the rights have expired, consumers have been offered an exchange for a title of like-value.
Consumers with affected product can contact the customer support team at whv@wbd.com.