If you need a sign to call it quits early today, this might be it.
Zoom, the popular virtual meeting service that many companies rely on around the world, is suffering a major outage.
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Reports first began around 3:15 p.m. E.T. and quickly escalated. The outage tracking website DownDetector showed nearly 60,000 reports around 3:30 p.m. E.T. Reports were declining by 4 p.m., but that could just be because people no longer feel the need to report the outage.
The Zoom status page acknowledged the problem quickly, posting around 10 minutes later that it was “investigating domain name resolution issues” that were affecting multiple services.
The problem seemed to quickly worsen though, as the Zoom website was down earlier, including the status page. If you tried to visit it at that time, you got a 502: Bad gateway error. Several media outlets reported that emails to Zoom corporate asking for details were automatically returned.
The Zoom website itself appears to be functional again, but the service isn’t.
If you try to open the app to access a meeting, you’re greeted with a 5003 error. I was able to start a meeting on my own, but people I invited encountered an error if they tried to join.
Zoom’s latest status at 4:16 p.m. E.T. said “We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services. More updates to follow.”
The company hasn’t offered an explanation as to why the outage is happening, but it posted on X that “We are experiencing an outage that is impacting some users, but a restore is underway.” “Some users” is a mild way of putting it though, as this appears to be a global outage.