Yvonne Michaud, a veteran employee who had been with Travelers for roughly 45 years, resigned in May 2019 at the age of 69. In 2021, she filed a lawsuit claiming that the company had discriminated against her based on her age. Michaud said she’d been passed over for promotions, denied raises, and not compensated for extra work – treatment she believed was rooted in bias against her age, especially when compared to how younger employees were treated.