Close Menu
Global News HQ
    What's Hot

    Dispensary’s Case Helps Shape Stacked Taxes Regulations by ‘Local Government,’ Armstrong Teasdale Attorneys Say | Law.com

    July 25, 2025

    LKQ Posts 1.9 Percent Revenue Drop in Q2 | The Motley Fool

    July 25, 2025

    Genesis continues silver screen run with ‘Freakier Friday’ sponsorship

    July 25, 2025
    Recent Posts
    • Dispensary’s Case Helps Shape Stacked Taxes Regulations by ‘Local Government,’ Armstrong Teasdale Attorneys Say | Law.com
    • LKQ Posts 1.9 Percent Revenue Drop in Q2 | The Motley Fool
    • Genesis continues silver screen run with ‘Freakier Friday’ sponsorship
    • Consensys Slashes Workforce by 7%: Report
    • What Is Generalized Pustular Psoriasis (GPP)? Symptoms, Causes, Diagnosis, Treatment, and Prevention
    Facebook X (Twitter) Instagram YouTube TikTok
    Trending
    • Dispensary’s Case Helps Shape Stacked Taxes Regulations by ‘Local Government,’ Armstrong Teasdale Attorneys Say | Law.com
    • LKQ Posts 1.9 Percent Revenue Drop in Q2 | The Motley Fool
    • Genesis continues silver screen run with ‘Freakier Friday’ sponsorship
    • Consensys Slashes Workforce by 7%: Report
    • What Is Generalized Pustular Psoriasis (GPP)? Symptoms, Causes, Diagnosis, Treatment, and Prevention
    • This Gnat Trap Is the Only Thing That Keeps My Kitchen Fly-Free (And It’s Under $25)
    • Starlink is experiencing a network outage
    • Two major AI coding tools wiped out user data after making cascading mistakes
    Global News HQ
    • Technology & Gadgets
    • Travel & Tourism (Luxury)
    • Health & Wellness (Specialized)
    • Home Improvement & Remodeling
    • Luxury Goods & Services
    • Home
    • Finance & Investment
    • Insurance
    • Legal
    • Real Estate
    • More
      • Cryptocurrency & Blockchain
      • E-commerce & Retail
      • Business & Entrepreneurship
      • Automotive (Car Deals & Maintenance)
    Global News HQ
    Home - E-commerce & Retail - Salesforce to acquire the startup Convergence.ai, adding automation expertise to Agentforce
    E-commerce & Retail

    Salesforce to acquire the startup Convergence.ai, adding automation expertise to Agentforce

    Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp VKontakte Email
    Salesforce to acquire the startup Convergence.ai, adding automation expertise to Agentforce
    Share
    Facebook Twitter LinkedIn Pinterest Email


    Salesforce will add new artificial intelligence talent to its AI agent operations through its acquisition of London-based Convergence.ai.

    San Francisco-based Salesforce announced its deal to acquire the agent-specialized company on May 15, noting the value Convergence could add to Agentforce. Agentforce, which debuted in 2024, offers Salesforce customers specialized AI agents that are able to execute and manage tasks independently. Its use cases extend to online retailers who rely on Salesforce’s ecommerce platform.

    In North America, 76 of the Top 2000 online retailers use Salesforce as their ecommerce platform, according to Digital Commerce 360 data. In 2024, those 76 online retailers combined for more than $136.116 billion in web sales. The Top 2000 is Digital Commerce 360’s database ranking North America’s largest online retailers by their annual ecommerce sales.

    Why Salesforce is acquiring Convergence.ai

    “The next wave of customer interaction and employee productivity will be driven by highly capable AI agents that can navigate the complexities of today’s digital work,” said Adam Evans, executive vice president and general manager for the Salesforce AI Platform unit. “Convergence’s innovative approach to building adaptive, intelligent agents is incredibly impressive.”

    Evans said his team is “thrilled to welcome their talented team to Salesforce.” In addition, he noted that its team members will help “Agentforce deliver AI that truly transforms how work gets done.”

    As for how Convergence will contribute to Salesforce’s Agentforce roadmap, the announcement offered some details. Evans added that improved intuition and interface navigation would be part of the offering’s vision for the future.

    “We’re looking towards a future where Agentforce can empower our customers with AI agents that don’t just follow instructions, but truly perceive, reason, and adapt to the complexities of modern digital workflows,” Evans stated. “Imagine AI assistants that can intuitively navigate ever-changing interfaces and intelligently manage intricate tasks with a new level of resilience and human-like ingenuity — that’s the kind of step-change we’re eager to explore.”

    What Convergence will bring to Salesforce

    Convergence previously raised $12 million in pre-seed funding in 2024. Its investors included Balderton Capital, Salesforce Ventures and Shopify Ventures. Now, its leaders expect to bring their automation expertise to Salesforce.

    Marvin Purtorab, the CEO at Convergence, and Andy Toulis, its chief technology officer, co-founded the startup in 2024. The pair met each other while working at Shopify.

    “The future of business automation isn’t limited to single, scripted tasks — it lies in end-to-end, decision-driven workflows where multiple agents collaborate and hand off seamlessly,” Purtorab said. “Our mission at Convergence is to help organizations stop viewing automation as just another tool and instead adopt it as the very way work gets done — unlocking new levels of innovation and efficiency.”

    Purtorab said he sees the Salesforce acquisition as “the ideal step to scale that vision.” Salesforce expects the deal to close during the second quarter of its 2026 fiscal year. The company reported Q4 2025 earnings in February, announcing that Salesforce revenue reached $9.99 billion.

    “Welcoming Convergence’s exceptional team to Salesforce marks an exciting step forward in deepening our commitment to the UK’s dynamic AI ecosystem,” said Jayesh Govindarajan, executive vice president for AI and machine learning engineering at Salesforce. “London is a global leader in AI innovation, and this acquisition will lay the foundation for a growing centre of AI R&D here — one where Convergence will form the nucleus of a world-class AI lab that expands over time.”

    Do you rank in our databases? 

    Submit your data and we’ll see where you fit in our next ranking update.

    Sign up

    Stay on top of the latest developments in the ecommerce industry. Sign up for a complimentary subscription to Digital Commerce 360 Retail News. Follow us on LinkedIn, Twitter and Facebook. Be the first to know when Digital Commerce 360 publishes news content.

    Favorite





    Source link

    Share. Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp Email
    Previous ArticlePremenstrual Syndrome (PMS): Symptoms, Causes, Diagnosis, and Treatment
    Next Article Josh Schuster pleads not guilty in $10M Ponzi-like scheme 

    Related Posts

    Klarna users can now list past purchases on Poshmark

    July 24, 2025

    Landbase Cuts GTM Timelines From Months to Minutes With AI

    July 24, 2025

    Botched Unsubscribes Harm Email Delivery

    July 24, 2025

    Doss acquires Shopify inventory platform Genie

    July 24, 2025
    Leave A Reply Cancel Reply

    ads
    Don't Miss
    Legal
    1 Min Read

    Dispensary’s Case Helps Shape Stacked Taxes Regulations by ‘Local Government,’ Armstrong Teasdale Attorneys Say | Law.com

    The majority concluded that only one local government is authorized to impose a 3% sales…

    LKQ Posts 1.9 Percent Revenue Drop in Q2 | The Motley Fool

    July 25, 2025

    Genesis continues silver screen run with ‘Freakier Friday’ sponsorship

    July 25, 2025

    Consensys Slashes Workforce by 7%: Report

    July 25, 2025
    Top
    Legal
    1 Min Read

    Dispensary’s Case Helps Shape Stacked Taxes Regulations by ‘Local Government,’ Armstrong Teasdale Attorneys Say | Law.com

    The majority concluded that only one local government is authorized to impose a 3% sales…

    LKQ Posts 1.9 Percent Revenue Drop in Q2 | The Motley Fool

    July 25, 2025

    Genesis continues silver screen run with ‘Freakier Friday’ sponsorship

    July 25, 2025
    Our Picks
    Legal
    1 Min Read

    Dispensary’s Case Helps Shape Stacked Taxes Regulations by ‘Local Government,’ Armstrong Teasdale Attorneys Say | Law.com

    The majority concluded that only one local government is authorized to impose a 3% sales…

    Finance & Investment
    6 Mins Read

    LKQ Posts 1.9 Percent Revenue Drop in Q2 | The Motley Fool

    LKQ (LKQ -17.82%), a leading distributor of alternative and specialty automotive parts, released its earnings…

    Pages
    • About Us
    • Contact Us
    • Disclaimer
    • Homepage
    • Privacy Policy
    Facebook X (Twitter) Instagram YouTube TikTok
    • Home
    © 2025 Global News HQ .

    Type above and press Enter to search. Press Esc to cancel.

    Go to mobile version