From transaction blocker to strategic lever
Brokers and insurers, she said, must shift their positioning from transactional intermediaries to strategic enablers. “Every stakeholder – landlord, lender, tenant, broker, insurer, the state – they all view risk through their own narrow lens,” Lombardo said. “But the impact is systemic. If lenders halt deals over insurance gaps, it affects affordable housing, it delays repairs, and ultimately hits tenants.”