SPS Commerce Inc. unveiled a slate of new artificial intelligence (AI) software products and enhancements aimed at helping retailers, brands and manufacturers manage supply chains that are becoming more automated, more fragmented and more volatile.
The Minneapolis-based company said Jan. 8 that the updates focus on four areas reshaping retail and manufacturing operations:
- The use of artificial intelligence in supply chain coordination.
- Rising omnichannel fulfillment demands.
- Shifts toward more regional and diversified sourcing.
- Greater volatility in demand and execution.
It expects several of the new capabilities to roll out in early 2026.
SPS Commerce highlights AI tools for supply chain management
SPS Commerce said it plans to introduce AI-enabled features within its fulfillment platform.
Those tools analyze shared order, inventory and point-of-sale data across its network. The company said the goal is to help suppliers improve forecasting, execution and performance as retailers and logistics partners rely more heavily on automation.
The company also said it has joined the Commerce Operations Foundation as a founding member supporting the Order Network eXchange, or onX, an emerging open standard.
It standardizes how order, inventory and fulfillment data move across commerce and logistics systems. The standard is to help connect enterprise resource planning (ERP), warehouse management and order management systems with third-party logistics providers and newer AI-driven tools.
To address growing omnichannel complexity, SPS Commerce announced several additions to its platform. They include:
- Software that converts emailed PDF purchase orders into structured digital transactions.
- Automation tools that connect SAP S/4HANA cloud systems directly to the SPS network.
- A new integration for Shopify sellers expanding into retail channels.
The company said it intends for the tools to reduce manual processing and keep order, inventory and shipping data consistent across sales channels.
Relationship Center and other SPS Commerce initiatives
SPS Commerce also introduced its Relationship Center. The shared workspace helps retailers and suppliers onboard new trading partners, exchange item data and align compliance requirements as supply networks become more regional and diversified. The company said updates to its Manufacturing Suite aim to improve visibility in supplier performance, quality and delivery reliability as manufacturers add new upstream partners.
In response to more frequent demand swings, SPS Commerce said it is adding a new performance dashboard. The dashboard, according to SPS Commerce, gives retailers and suppliers shared visibility into:
- Fill rates.
- On-time delivery.
- Compliance status.
- Inventory trends.
It also designed additional tools to identify shortages, overages and pricing discrepancies so suppliers can recover revenue tied to fulfillment errors during periods of rapid change.
Chief product officer Mike Svatek said the new offerings reflect how supply chains are adjusting as fulfillment paths multiply and planning cycles shorten.
SPS Commerce provides cloud-based supply chain software to more than 50,000 recurring revenue customers across retail, grocery, manufacturing, distribution and logistics. The company said its network processes more than 750 million transactions annually.
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