Bazzy initially sued Citizens in Wayne Circuit Court in 2008. The parties then agreed to submit their dispute to binding arbitration and entered into a stipulated order on February 19, 2009 dismissing the case without prejudice. The written arbitration agreement, executed around March 24, 2009, set out the arbitrators’ role: to determine the nature and extent of Bazzy’s injuries, whether those injuries arose from the accident, whether he was entitled to no-fault benefits from Citizens, and the amount of damages. The agreement stated that the written decision of two arbitrators would be binding and would represent a full and final resolution of all past and present no-fault PIP benefits up to the date of the arbitration.