Volkswagen and its Audi luxury marque have recalled 29,569 vehicles because their backup cameras may not display an image.
Recalled vehicles include some, but not all, examples of the:
Company officials tell the National Highway Traffic Safety Administration (NHTSA) that the cameras and wiring connections are fine. However, a software error can prevent the image from displaying.
Dealers will correct the issue with a software update, which is among the quickest service appointments. However, these vehicles can’t receive updates over the air, so owners must bring them to the dealership to have the patch downloaded.
Recall repairs are always free.
Manufacturers recall many cars, sometimes more than once. Manufacturers try to reach every owner to warn them. However, some may fall through the system’s cracks and are left unknowingly driving recalled cars. Check our easy recall tool to determine if your car has any outstanding recalls.