“Workers’ compensation was already, in my opinion, one of the most complex lines of business to write,” she said. “Because the line is inextricably linked to the economy, drivers of profitability are not easily controlled or mitigated. In addition, its long-tailed nature brings uncertainty around the cost of goods sold, and the statutory benefits provided are a combination of disability insurance and health insurance. For these reasons, it takes significant expertise to successfully compete in workers compensation.”