Customer Services are Strained at the SSA. You Should Plan Around These Federal Holidays

It is not easy to get through to the Social Security Administration (SSA) on the phone; from workforce reductions, to the consolidation and closing of in-person hearing offices at the SSA, getting your questions answered can be a challenge. While there are better and worse times to call the SSA, holiday closures can make the days leading up to and right after a holiday even more difficult, as people try to resolve problems before the phones are unmanned and offices are closed.

Remember that on federal holidays, all non-essential federal government offices, as well as many financial institutions, are closed for business. Although these holidays are often observed throughout the whole country, they are not “national holidays.”