Sellers who use Amazon Partnered Carriers to ship inventory to Fulfillment Centers will be subject to new fee adjustments when the shipping carrier finds measurement discrepancies. The new fee adjustment policy will go into effect on June 12, 2025.
Amazon issued the following explanation to sellers who use its fulfillment services:
“If the measured weight, dimensions, or freight class (when applicable) of your small parcel or less-than-truckload shipment differs from what you provided at shipment creation, you see a notification in the Inbound Performance dashboard.
“Starting on June 12, 2025, these measurement differences will result in a fee adjustment including a credit to your account if your provided measurements were too high or a charge if they were too low.”
Amazon said sellers can find the discrepancies in the Inbound Performance dashboard.
In response to a seller’s objections and questions, an Amazon moderator said it was not a new fee and that the update would “correct the existing fee if there are discrepancies between what the seller provides and the actual measurements of the shipments.”
The moderator (citing answers from Amazon’s Partner team) said sellers are able to edit data pre-populated by Amazon and that sellers are responsible for ensuring the values are accurate for each shipment.
“By adjusting fees to match the transportation services that are rendered, we can deliver more competitively priced transportation services through our Partnered Carrier Program,” the moderator told sellers.
One seller asked if there was a way to refute these charges, stating that they measure and weigh every single shipment, “but we are being already hit left and right with “adjustments” that are almost equal to the original shipping charge.”