Ace Hardware and DoorDash have launched a partnership for on-demand, same-day delivery from local stores across the United States.
Announced Sept. 9, the partnership puts an Ace Hardware digital storefront on the DoorDash app and website. In doing so, the partnership makes 4,000 locally owned Ace Hardware locations accessible through DoorDash’s ecommerce platform. DoorDash referred to Ace Hardware as “the first and largest nationwide home improvement co-op retailer” on its platform.
“Ace is always looking for new ways to serve our customers better and faster, and now with DoorDash, we’re creating more opportunities to take convenience to a new level,” said Bill Kiss, head of digital at Ace Hardware, in a statement announcing the partnership. “Together, we’re combining Ace’s extensive assortment of top-quality products with fast and reliable on-demand delivery that DoorDash is known for. Now our customers can get what they need quickly from their local Ace store, without leaving home or stopping in the middle of a project.”
Ace Hardware is No. 626 in the Top 2000 Database. The Top 2000 ranks North American online retailers by their annual ecommerce sales and more. Digital Commerce 360 projects that Ace Hardware online sales will reach $101.76 million in 2024.
Ace Hardware web sales by year
Ace Hardware, DoorDash partner on same-day delivery
The companies said their partnership “extends the helpful service Ace is known for into the digital space.”
They said it provides flexibility and faster access to locally stocked items. In some cases, consumers will be able to receive items ordered from Ace Hardware on DoorDash in less than one hour.
“We’re thrilled to be Ace’s exclusive delivery partner, giving consumers quick access to essential home improvement supplies from thousands of independently owned stores nationwide,” said Mike Goldblatt, vice president of grocery and retail partnerships at DoorDash, in the statement. “This partnership reflects our ongoing mission to empower local economies by supporting small businesses and helping Ace build on their ongoing commitments in digital innovation and fulfillment.”
Ace Hardware joins a growing list of chain retailers — as well as independent grocers — using third-party platforms for same-day delivery. | Image credit: Ace Hardware and DoorDash
As an incentive for consumers, DoorDash is offering a promo code to DashPass members — those who subscribe to its loyalty program. Through Sept. 30, members will receive 40% off orders of $30 or more if they use the promo code 40ACE.
It is offering a different promo code for non-DashPass members. Non-members can use the promo code 25ACE to get 25% off.
Ace Hardware joins a growing list of retailers including Sephora, Best Buy and Dollar Tree — as well as independent grocers — using third-party platforms DoorDash, Uber Eats and Instacart for same-day delivery.
Digital Commerce 360 data over the years has consistently shown that ecommerce consumers highly prioritize fast delivery. The other top priorities consumers have shared through various Digital Commerce 360 surveys include free shipping and the right price.
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